Services

WMC Group's comprehensive range of SERVICES are rooted to developing reputable and respected brands, delivered by great people in our group through commitment, focus, and above all, passion. Our commitment to be customer focused and our ability to be the most responsive to change have lead us to be one of the largest hospitality and property service companies in Vietnam, giving our clients personalized, competent and substantial VALUE-ADDED SERVICES.

Property Management

WMC Group's broad portfolio of managed hotels, serviced apartments, commercial shopping centers and restaurants is the product of our extensive property management systems:

ASSET MANAGEMENT:

Our experience and knowledge on the ever-evolving local and international asset management services give us edge on providing strategic asset planning, value enhancement, preventive maintenance strategy development, life-cycle assessment and management, and actual day-to-day operations.

WMC Group's competency in providing pre-completion services is also well-acknowledged by our clients. With close collaboration and by meeting our client's preferences with our technical know-how, we are able to come up with specialized asset management solutions best fitted to maximize return on investments. Other minor services include planning, procurement, security, landscaping, cleaning management, waste removal systems and many more.

Brokerage Services

WMC Group's understanding of the local market, close and unparalleled relations to our clients, both developers and tenants, and our certified team of property consultants enable us to bring forward appropriate property listings corresponding to the client's preferences at the BEST POSSIBLE RATE.

Our expertise in Commercial properties, be it retail or office, residential properties for lease or sale, serviced apartments, and hotel & hospitality sector enables us to bring DIRECT, CONCISE and EFFICIENT property listings for possible tenants.

Centralized Departmental Systems

(Marketing, IT, HR, and Finance)

WMC Group's local and international work force allows us to setup valuable working environment, develop personalized corporate systems and most of all provide extensive departmental outcomes:

MARKETING:

WMC Group’s marketing team concentrates on providing FOCUSED yet COMPREHENSIVE marketing solutions to our clients. Through our systematic and cohesive marketing process, we have helped our clients to become leaders in their respective markets. The WMC Group marketing team provides comprehensive services through all marketing stages, including: Analysis, Planning, Implementation and Post-implementation monitoring.

The WMC Group – Marketing Team employs a diverse talent pool with experienced individuals from around the globe. Team members attend regular training and development programs to maintain and improve their skills. WMC Group offers a structured career planning program to ensure talented individuals can continue achieving their career goals.

SALES:

The WMC Group Sales Department manages all activities required to keep the hotel at the highest occupancy while maintaining a 5-star rating. They are committed to improving the quality of products and services as well as discovering new market opportunities. The sales team uses technology and innovative business strategies to ensure maximum revenue.

The WMC Group sales team continues to improve team empowerment through strong leaders, succession planning, and employee retention. The team is divided into separate units which are leisure, corporate, MICE-Banquet and Catering, and E-Commerce. These units work cohesively to ensure that no possible business for the hotel goes missing.

FINANCE:

The Financial Department at Windsor Property Management Group Corporation is responsible for organizing the financial and accounting duties at all WMC Group properties. The WMC Group – Financial Department records monthly transactions, prepares balance sheets, manages wages, and is responsible for raising financial assets.

By acquiring the right talent and through teamwork, the Financial Department is prepared to prepare, review and present accurate financial date to managers, organizations, and investors. Through training courses and succession planning, the Financial Department maintains strong leadership and experienced staff members through out the organization.

IT:

The Windsor Property Management Group Corporation – IT Department is responsible for all processing, storage, and dissemination of information at WMC Group. The IT Department ensures vital information is kept confidential and efficiently transferred to respective departments.

The IT Department maintains all servers, websites, and hardware used by WMC Group properties. The recruitment and retaining of top talent in the IT field is a top-priority for the IT team. The IT Department is a cohesive unit that adapts essential technologies in order to maintain WMC Group as an efficient quality product and service provider.

Human Resources:

The role of Centralized Human Resources is to ensure Human Resources programs excellence and business HR is effective. The HR mission is committed to working to ensure the organization structure to a key strategic value driver. We recruit quality people with a positive attitude and genuinely passionately people who can share "Windsor" values and help deliver our brand, provide innovative HR solutions by continually exceeding customer expectations and personalized care to our guests.

As a leading international hospitality and property service company, we provide continuous training, career development, and rewards & recognition to our associates. We build and develop structure of Performance Scorecard system to help to set agreed upon individual and department performance goals to measure and achieve the financial result.

We provide the best management talents to all properties through succession program. This is a mandatory program help identifying the high-potential candidates. Assess the depth of the associate talent from all properties to best position key individual, including providing feedback, coaching, mentoring, setting goals, and designing individual career development plans which help our associate reach their career path.